{"id":5177,"date":"2020-06-17T10:33:28","date_gmt":"2020-06-17T10:33:28","guid":{"rendered":"https:\/\/aromadilamore.com\/?page_id=5177"},"modified":"2026-01-30T15:26:14","modified_gmt":"2026-01-30T09:56:14","slug":"return-exchange-policy","status":"publish","type":"page","link":"https:\/\/aromadilamore.com\/om\/return-exchange-policy\/","title":{"rendered":"Return & Exchange Policy"},"content":{"rendered":"

General Information<\/strong><\/h3>\n

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.\u00a0<\/strong><\/p>\n

Delivery Location<\/strong><\/h3>\n

Items offered on our website are only available for delivery\/shipping to addresses in\u00a0[United Arab Emirates, Saudi Arabia, Kuwait]<\/strong>.\u00a0We also accept orders from international customers who are shipping to addresses in [United Arab Emirates, Saudi Arabia, Kuwait] only. <\/strong>Shipments to the following countries [Oman, Saudi Arabia, Kuwait, Bahrain, Morocco, Egypt, Jordan] <\/strong>are available now.<\/p>\n

Delivery Time<\/strong><\/h3>\n

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.<\/p>\n

Unless there are exceptional circumstances, we make every effort to fulfill your order within [1-2] business days of the date of your order. Business day mean Sunday to Thursday, except holidays.<\/p>\n

Please note we do not ship on [Friday].<\/p>\n

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.<\/p>\n

Shipping Costs<\/strong><\/h3>\n

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.<\/p>\n

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.<\/p>\n

Sales VAT is on shipping is charged according to the province or territory to which the item is shipped.<\/p>\n

Refund Policy<\/strong><\/h3>\n
Refunds will be done only through the original mode of payment and will be processed within 10 to 15 days, depending on the issuing bank of the credit card.<\/div>\n
<\/div>\n
\n

Cancellation policy<\/strong><\/h3>\n<\/div>\n
The customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 15days for the refund transfer to be completed<\/div>\n
<\/div>\n
\n

For non-refund policy and cancellation<\/strong><\/h3>\n

There are no refunds or cancellations<\/strong> permitted after purchase. We encourage you to carefully review your order before completing the purchase.<\/p>\n

By completing your purchase, you acknowledge and agree to this no refund, no cancellation policy.<\/p>\n<\/div>\n

<\/div>\n

Damaged Items in Transport<\/strong><\/h3>\n

No Refunds \/ Returns can be accepted if the defect \/ damage occurred due to negligence of the customer<\/p>\n

If there is any damage to the packaging on delivery, contact us immediately at +971 52 766 7669<\/p>\n

Questions<\/strong><\/h3>\n

If you have any questions about the delivery and shipment or your order, please contact us at +971 52 766 7669<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

General Information All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.\u00a0 Delivery Location Items offered on our website are only available for delivery\/shipping to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_joinchat":[],"footnotes":""},"class_list":["post-5177","page","type-page","status-publish","hentry"],"yoast_head":"\nReturn & Exchange Policy - Aroma Oman<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staging.aromadilamore.com\/om\/return-exchange-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return & Exchange Policy - Aroma Oman\" \/>\n<meta property=\"og:description\" content=\"General Information All orders are subject to product availability. 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